Since your order is custom made, we do not accept returns for refund. We accept exchanges within 30 days of the shipment date.
Within 30 days from your order shipment date, we are happy to accept exchanges on an unworn item. Your item must be unworn, with no marks, and in original packaging. Please, note: we will only accept an exchange on the same order ONCE.
We will not accept exchanges on orders totaling over $250.00
We will not accept exchanges on items that have been customized per your request in any way.
We are unable to accept exchanges on any items past 30 days, even if the item is new.
We do request the customer to cover all shipping costs, unless there was a mistake made by Orion Leather Company. Exchange for a different sizeWe provide detailed sizing instructions, in written and video forms, on every listing page. Please, follow the sizing instructions carefully before purchasing. If, however, your size still does not fit, by a mistake of Orion Leather Company, we will accept an exchange for a different size. No restocking fee is charged. You must change the belt size by at least 2 inches.
Exchange for a different style
15% restocking fee will apply to all items exchanged for an alternate style (that includes all differences, other than length).
Please contact customer service for more information on exchanging an item. Thank you.